Resetting the password for one of your colleagues account

Home » Resetting the password for one of your colleagues account

Edictive account owner, admin or producer may need to reset the password for their colleagues. The following is way to force reset another account password.

Step 1: Select User Management from your user drop-down menu.

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Step 2: Click reset password Key icon for the user account you would like to force reset password for.

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Step 3: Then simply confirm. A new, temporary password will be issued and sent to username email on file.

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Tip: Every account holder may change their password from Account screen.

Tip: If the user has forgotten their password they may simply click Reset Password at login screen.